MedAccess Urgent Care, PLLC is seeking a qualified candidate for immediate hire in our Chapel Hill and/or Youngsville office for the following position: Front Desk Assistant 

Closing date: March 17, 2017 at 3:00PM.

Please submit your resume to careers@medaccess-uc.com for consideration.  Only email submissions will be accepted.  No phone calls, please.

General:

• Hourly Position
• Monday through Friday work hours plus scheduled weekends and holidays

Duties and Responsibilities:

The goal of this team member is to provide superior customer service to both patients and other staff members.

1. Greet patients and handle check-in/check-out process, including use of Clockwise system
2. Enter demographics and scan patient information into Electronic Medical Record (EMR) and properly log patient into system
3. Verify patient demographic and insurance information, updating as needed
4. Collect patient payments
5. Answer and respond to inquiries; forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol
6. Maintain accurate accounting of cash drawer during shift
7. Call patients to follow up on their visit to MAUC, as needed
8. Maintain cleanliness and functionality of office, particularly lobby and registration area
9. Other duties as required

Professional Skills Required

• High school diploma or equivalent; ability to read, write, and perform basic mathematical functions
• Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff
• Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently
• Organized, detail-oriented, and able to work well under pressure
• Efficient and accurate completion of daily tasks and data entry
• Professional appearance and manner
• Knowledge of insurance/medical terms and policies preferred but not required